Effective Date: August 12, 2026
Website: skysolutions.co.in
Entity Name: SKY SOLUTIONS
Thank you for supporting handcrafted artistry at SKY SOLUTIONS. We strive to deliver your orders safely, securely, and as quickly as possible. The following terms and conditions outline our shipping practices and guidelines.
1. Order Processing Time
- Standard Processing: Because our products are handcrafted and require specialized protective packaging, all orders are processed within 2 to 5 business days.
- Dispatch Timeline: Orders are dispatched after full payment verification. Processing and dispatch do not occur on Sundays or national/public holidays.
- Made-to-Order Items: If an item requires additional custom crafting time, this will be explicitly stated on the product page prior to order placement.
2. Shipping Rates & Delivery Timelines
Shipping charges for your order are calculated based on shipment weight, dimensions, and delivery location. The exact shipping fee is displayed at checkout before you finalize your payment.
| Delivery Region | Estimated Shipping Time | Shipping Charges |
| Within Maharashtra | 2 – 4 Business Days | Calculated at checkout |
| Rest of India | 4 – 7 Business Days | Calculated at checkout |
| International (If applicable) | 10 – 20 Business Days | Calculated at checkout |
Note: Estimated delivery times are indicative. Deliveries to remote locations, extreme weather conditions, or unexpected courier/logistical delays may occasionally extend delivery times.
3. Order Tracking & Dispatch Confirmation
- Once your order is packed and dispatched, you will receive a Shipment Confirmation email and SMS/WhatsApp notification containing your tracking number and courier link.
- Registered users can also track their orders in real-time under the “My Orders” section of their account dashboard on skysolutions.co.in.
4. Non-Delivery & Failed Delivery Attempts
- Our courier partners will attempt delivery to your specified address up to 2–3 times.
- If delivery fails due to an incorrect/incomplete shipping address, customer unavailability, or refusal to accept the package, the shipment will be returned to our facility in Pune, Maharashtra.
- Re-shipping charges in such cases will be borne entirely by the customer.
5. Customs, Taxes, and Import Duties (For International Orders)
- For orders shipped within India, prices are inclusive of applicable GST unless stated otherwise.
- For international shipments, SKY SOLUTIONS is not responsible for any local customs duties, tariffs, VAT, or import taxes levied by the destination country. All such additional fees imposed during or after shipping are the sole responsibility of the customer.
6. Address Modifications
Any requests for shipping address changes must be communicated within 6 hours of placing the order by contacting customer support. Once an order has been dispatched from our warehouse, address modifications cannot be processed.
7. Contact Us for Shipping Queries
If you have any questions regarding your shipment or delivery status, please reach out to us:
- Email: skysolutions1800@gmail.com
- Registered Address: 4th Floor, Office No. 36, Lokmanya House, Karve Road, Near CNG Pump, Kothrud, Pune, Maharashtra – 411038