Effective Date: August 12, 2026

Website: skysolutions.co.in

Entity Name: SKY SOLUTIONS

At SKY SOLUTIONS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your data when you visit our website or purchase our products.

This Privacy Policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

A. Information Collection

We collect the following personal and non-personal information:

  • Identity & Contact Data: Full name, billing address, delivery address, email address, and phone number when you place an order or contact customer support.
  • Transaction Data: Details about payments to and from you, and details of products purchased. (Note: Payment details like UPI IDs, card numbers, or bank credentials are processed directly by our RBI-regulated payment gateway partners. We do not store financial credentials on our servers).
  • Technical Data: Internet Protocol (IP) address, browser type, device information, and time-zone settings.

B. Use of Information

We use your information strictly for legitimate business purposes:

  • To process, fulfill, ship, and manage your orders.
  • To communicate order status, tracking updates, and customer support queries.
  • To comply with statutory legal and tax obligations (e.g., issuing GST invoices).
  • To send promotional communications, special offers, or newsletters (only if you explicitly opt-in).

C. Third-Party Disclosure

We do not sell, trade, or rent your personal data to third parties. We share your information only with trusted third parties to fulfill service obligations:

  • Logistics & Courier Partners: To deliver your orders to your address.
  • Payment Gateways: To process secure online financial transactions (e.g., Razorpay, Cashfree).
  • Analytics & IT Service Providers: To maintain website performance, security, and hosting.
  • Legal Authorities: If required by law, court order, or governmental regulations in India.

D. Information Protection & Security

We implement strict administrative, technical, and physical security measures, including SSL (Secure Sockets Layer) encryption and standard security protocols, to safeguard your personal data against unauthorized access, alteration, or disclosure.

E. Cookie Policy

Cookies are small files placed on your device to help us improve your site experience. We use cookies to:

  • Remember items added to your shopping cart.
  • Understand and save user preferences for future visits.
  • Compile aggregate data about site traffic and interaction via tools like Google Analytics.

You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

F. Rights of Users

Under Indian data protection laws, you hold the following rights:

  • Right to Access: Request details of personal data we hold about you.
  • Right to Correction/Erasure: Request correction of inaccurate data or deletion of your personal data (subject to legal retention obligations).
  • Right to Withdraw Consent: Opt-out of marketing communications at any time using the “Unsubscribe” link in our emails or by contacting us.

G. Notification of Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

H. Grievance Officer & Contact Information

In accordance with the Information Technology Act, 2000, the contact details of our Grievance Officer are provided below:

  • Business Name: SKY SOLUTIONS
  • Address: 4th Floor, Office No. 36, Lokmanya House, Karve Road, Near CNG Pump, Kothrud, Pune, Maharashtra – 411038
  • Email: skysolutions1800@gmail.com